A practical kit for the moment a scam warning isn’t enough.
This kit is for staff at credit unions and community banks who handle the moment after the warning: BSA, fraud and branch teams. It covers the conversation, the hold if the law allows one, the record and the referral.
Inside are six pieces:
We log basic access details, such as IP address and approximate location, to understand which institutions find this useful.
Pieces 3 and 5 are references, not legal advice. Confirm with your counsel.
Want a second pair of eyes? We’ll walk through two or three of your recent scam cases with your team in 45 minutes, no member data shared. Email vivek@adalma.ai.
It is a free kit for the moment a scam warning is not enough and the member still wants to send the money. It covers the conversation, the hold if the law allows one, the record and the referral. It comes as one PDF.
The kit is for staff at credit unions and community banks who handle the moment after the warning. That means BSA, fraud and branch teams. Adalma also offers a short case walk-through to teams that want a second pair of eyes.
The kit has six pieces. They are an intervention checklist, a member conversation guide, a sample member acknowledgment form, an APS and law-enforcement referral packet, a state hold-law quick reference and an examiner documentation checklist.
No, pieces 3 and 5 are references, not legal advice. Those are the sample member acknowledgment form and the state hold-law quick reference. Confirm both with your counsel before you rely on them.
No, the kit is free to download as a PDF. Adalma logs basic access details, such as IP address and approximate location, to understand which institutions find it useful.
Yes, Adalma will walk through two or three of your recent scam cases with your team in 45 minutes. No member data is shared. Email vivek@adalma.ai to set it up.